September 23, 2012

customers...

You know what? You know fucking what?

Some people aren't cut out for fast food. By that I mean they aren't cut out for EATING it. For being a customer of a fast food restaurant. If you want everything fresh, top quality at ALL times, made perfectly the first time and all for a great price? Go to a sit down restaurant quality is expected, or go to taco bell where you can feed a family for less than $30.

For the absolute best food, served with a smile; don't got a business run by teenagers, college drop outs, single parents trying to raise 4 kids and those of us who are struggling to get an education who are bitter about how little they seem to do no matter how hard they work.

Unless you focused on the fries from the time they came up to the time they made it to your tray, don't fucking tell the fry person they aren't fresh (especially if they don't look old). Don't tell us you ordered food that isn't on the receipt. Even if you did, you didn't pay for it, did you? No.

I'm going to let all of you self admitted fast food ass holes know something... It's really important. YOU ARE NOT SPECIAL TO US. No matter how much we have to fake smile at you, no matter how much the highest level of management wants to pretend... You, the individual who bitches because there was a piece of lettuce on your sandwich when you asked for none, YOU who fries that weren't just up from the fryer, YOU who bitches because by the time you go home your soft served ice cream was all melty. You aren't special to us. We do what we have to to get you to shut the hell up about whatever it is that's bothering you, but we don't care about you. You make up a fairly small portion of the overall business.

Even if we never get your very particular order right, losing your business doesn't actually hurt us. Notice how restaurants you swear are the worst ever are still open? Then the problem you were having it probably with YOU. Within a certain amount of reason, certain consistent errors won't effect our business. Most people won't be angry. Most people will continue to eat there and just (for instance) double check their bag to make sure the salad dressing is in there. If you find yourself at home, opening up the bag with your salad in it and realizing the dressing is missing in it for the 20th time , you're a fucking idiot. Just take the two seconds it takes to open the bag and check. Sure, call us telling us you'll never eat here again. We don't like dealing with people like you anyway.

If a cat shits on your bathroom floor every time you leave the door open, you're eventually going to start getting pissed off at the person who left the door open and not the cat. So start realizing that if you KNOW an error is likely to occur, you can prevent it. Easily.

Yeah, quality matters. If a store sucks they'll lose business and it won't be good. Yeah, it's their job to make sure those pickles weren't on the sandwich. You try making minimum wage, getting bitched at by customers all day and see if you care about some poor whiny brats frosty being literally a quarter of a centimeter too low. I can't even afford to eat where I work while working full time. Explain to me again now how I'm supposed to feel bad for you when once or twice I week you don't get your food perfect. You're $10 combo, along with you partners and your kid's $8 meals as well. That $30 order could have fed your family for two days. I don't spend that much on food in a WEEK.

You know who benefits from our stores profit? Not any of us. Until I have that fancy piece of paper claiming I'm brilliant because I spent $50,000 on a higher education there really aren't any other options for any of us, otherwise we'd be working at those places and not here. If we ever manage to afford it that is. Most of us won't.

So basically, before you tell me these fries aren't good enough for your delicate taste buds because they've been up for 30 seconds instead of "fresh," please, for the love of any deity, go fuck yourself.

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